Helping Idaho Public Employees Build A Secure Retirement

Contact Us

Phone Contact

You can contact any PERSI Office easily by calling one phone number.

  • PERSI Answer Center — 1-800-451-8228 or 334-3365 (in the Boise & surrounding areas)
    This includes questions regarding benefits related to your Choice 401(k) Plan as well as Base Plan or any other questions related to your retirement account.

  • Employer Service Center — 1-866-887-9525 or 287-9525 (in the Boise & surrounding areas)
    A direct line for employer questions.

  • Xerox HR Solutions — 1-866-437-3774
    Choice 401(k) Plan record keeper, questions regarding 401(k) loans & PIN numbers for accessing account information through Xerox.

Mail Contact

  • All mail from any area of Idaho should be directed to:

    P.O. Box 83720
    Boise, ID 83720-0078

Email Contact

Please fill out the form below with your request and the staff person who is best qualified to help you will contact you shortly.

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Regional Offices

Boise Office Coeur d’Alene Office Pocatello
Street Address: 607 N 8th St – Boise, ID 83702-5518
Mailing Address: P.O. Box 83720 – Boise, ID 83720-0078
Hours of Operation: 8:00 am – 5:00 pm MST (Mountain Time)
Map & Directions
Street Address: 2005 Ironwood Pkwy – Ste 226 – Coeur d’Alene, ID 83814-2680
Mailing Address: P.O. Box 83720 – Boise, ID 83720-0078
Hours of Operation: 8:00 am – 5:00 pm PST (Pacific Time). Office closed 12–1 for lunch hour
Map & Directions
Street Address: 850 E Center St – Ste D – Pocatello, ID 83201-5737
Mailing Address: P.O. Box 83720 – Boise, ID 83720-0078
Hours of Operation: 8:00 am – 5:00 pm MST (Mountain Time). Office closed 12–1 for lunch hour
Map & Directions